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What is Tourney Direct?

Tourney Direct is a software platform and app designed to streamline the process of finding, coordinating, and paying coaches and staff for coaching teams and working sports events and tournaments. Regardless of the sport, level, or size of the event, we offer a seamless solution that reduces administrative overhead for staffing, making your life easier. Coaches and staff love TD as we make it easy to find gigs, coordinate with organizers, and get stipends paid directly and on time.

What services does Tourney Direct offer?

Tourney Direct offers tools for event staffing, including recruitment, management, communication, and payment processing.

Is there a fee to use Tourney Direct?

Tourney Direct offers various subscription plans. Coaches and staff can use the platform for free to find and express interest in stipend opportunities, while event operators subscribe to access advanced features.

How can I contact customer support?

You can contact our customer service and support by emailing Info@TourneyDirect.com or calling (443) 534-4642.

Where can I find the Privacy Policy?

The Privacy Policy can be found at the bottom of our website under "Privacy Policy."

What is TD Staff?

TD Staff is a self-service set of tools that simplifies the recruitment and management of coaches and staff for your sports events.

How does TD Teams work?

TD Teams is a versatile and easy to use mobile app that simplifies how you operationally manage your club, rec, or house league coaches and staff by automating remote check-ins, managing payments, and streamlining tax processes.

What is TD Pay?

TD Pay is a secure payment processing system powered by Stripe, ensuring timely and accurate stipend payments to coaches and event staff.

How secure is the payment process through TD Pay?

TD Pay, powered by Stripe, ensures secure and swift stipend payments to coaches and staff. The platform handles all necessary tax documentation, including W9 collection and 1099 filing, and provides real-time budget tracking to ensure financial transparency and security.

Can I use Tourney Direct on mobile devices?

The Tourney Direct portal and website is a mobile-friendly platform. TD Teams customers enjoy the added use of an on-the-go mobile app.

What makes Tourney Direct different from other tools?

Tourney Direct offers an all-in-one solution for staffing, communication, and payment, reducing the need for multiple tools and streamlining sports staffing management. No more bouncing between spreadsheets, email, check books, and hiring sites.

How do I find stipend opportunities using Tourney Direct?

Sign up for a coach portal account. Once you’ve completed the registration process, check-out our stipends page to find stipend opportunities. Utilize our latest filters to easily sort by event type (women's or men's), location, or date.

How are stipends paid out?

For individual events, please refer to the event details page located in your coach stipend portal for complete details on how the stipend payment will be paid out and the projected turn-around time. For events using TD Pay, upon receipt of the stipend budget from the event operator, your stipend will be deposited directly into the account of your choice. At any time in the payment process you can click on the My Payments tab in your coach stipend portal, then click on the View Account button to see where in the payment process your stipend payment is.

How do I handle last-minute changes or cancellations?
  • You may cancel your confirmed attendance at any time by logging into the Tourney Direct coach stipend portal, locating the confirmed event on your event dashboard and clicking the trash can icon to submit your cancellation. This sends a notification to both Tourney Direct and the event operator alerting them to the change in your attendance.
  • To transfer your confirmed stipend spot to another coach, please send an email to info@tourneydirect.com to alert them of your request to transfer your stipend. Please be sure to include the name of the event and the name of the coach you wish to transfer the stipend to.
Can I manage multiple coaching engagements through Tourney Direct?

Yes, Tourney Direct allows you to manage multiple coaching engagements simultaneously. You can view and organize all your coaching gigs, schedules, and payments in one place.

What steps should I take if I need to cancel a coaching gig?

If you need to cancel a coaching gig, simply update your status on the platform as soon as possible. This will notify the event organizers and allow them to find a replacement quickly. Our system is designed to handle such changes efficiently to ensure smooth event operations

What about my tax forms?

Our platform ensures that all forms are accurately processed and submitted, so you can focus on coaching without worrying about tax compliance. At the end of the year, you will receive your 1099 forms, which can be e-filed or mailed to you, making it easy to manage your taxes.

How do I post an event on Tourney Direct to find staff?

Register for an Event Operator account, select your service, and subscribe. Then, you can post your event details by clicking on the “Add Event” button on the portal home page.

What tools are available for managing event staff?

TD Staff customers enjoy dedicated event interest sign-up links, interest and confirmation management, real-time alerts and updates on the status and health of the staffing of your event, automated reminders sent to confirmed coaches and staff, event specific QR codes for check-ins, budgeting features and more!

Can I communicate with staff through the platform?

Yes, Tourney Direct allows you to share details, message coaches and staff, and monitor staffing through the platform.

How do I ensure secure payments to staff?

TD Pay processes all payments securely, ensuring compliance and real-time budget tracking.

What reporting tools are available?

The platform provides real-time alerts, historical tracking and reporting of check-ins, and payments.

Can I use Tourney Direct for any sport?

Yes, you can use Tourney Direct for any sport, regardless of the level or size of the event. Our platform is designed to accommodate a wide range of sports events, from youth leagues and amateur tournaments to professional competitions.

What are the benefits of using TD Pay for stipend payments?

TD Pay ensures swift and secure payments, comprehensive tax management, and real-time budget tracking.

Can I track the participation of coaches and staff?

Yes, Tourney Direct offers tools for tracking participation, building standby lists, and managing confirmations.

How do I manage last-minute staffing changes?

Tourney Direct allows you to create a backup list of potential candidates who can be quickly contacted and confirmed in case of last-minute cancellations. This ensures that your event remains fully staffed and runs smoothly.

How do potential coaches and staff find my event stipend opportunities to express interest in?

Coaches and event staff members find stipend opportunities on Tourney Direct’s website, the coach staffing portal, our social media feeds and more. Subscribing to our staffing services, gets your event stipend opportunity in front of thousands of potential coaches and staff who are actively interested in attending. Coaches that submit their interest will appear in your event dashboard for your review, consideration, and potential confirmation.

What features are available for event day coordination?

Features include automated reminders, QR-code check-ins, and real-time updates to ensure smooth event day operations.

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