Got a Question? We've Got an Answer.
We're a team of real people who answer email, pick up the phone, and respond to inquiries the same day. Tell us what you need. We'll get you to the right person.
Help Us Get You to the Right Person.
Different questions go to different teams. Pick the description that fits you and we'll route your message to the right place.
I'm an Event Operator
- How does Tourney Direct fit my event?
- What does pricing look like for my staff size?
- Can you handle our payments and 1099s?
- Do you support our specific sport or format?
- How fast can we get our first event staffed?
I'm Event Staff
- Where's my payment for last weekend's event?
- How do I update my W-9 or contact info?
- Can I get a copy of my 1099?
- Where do I go on game day?
- Is a hotel included in my stipend offer?
Real People. Real Answers.
Fill out the form and we'll route it to whoever can help you fastest.
We respond to every inquiry within 1 business day. Most get answered the same day.
Quick Form
A few quick questions and we'll be in touch.
Reach Us Directly.
Granger, IN 46530
Looking for an Answer Right Now?
Our knowledge center covers the most common questions for both audiences. Have a look. Your answer might already be there.
For Event Operators
Tournament Directors, Assignors, and event owners: The Operator Knowledge Center covers setup, assigning, payments, reporting, 1099s, and best practices from operators running 275+ events on the platform.
Visit Knowledge Center →For Event Staff
Coaches, officials, trainers, and day-of-event staff: The Event Workers Knowledge Center covers payment timing, 1099s, W-9s, profile updates, and answers to your most frequent "how-to's".
Visit Knowledge Center →