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Funding Staff Payments in Tourney Direct

Tourney Direct offers two options for funding staff payments through TD Pay: ACH bank transfer or credit card funding. This article explains how each option works, the timing of payments, and our policies for each method.

Overview

Before staff payments can be sent to officials, the event operator must fund the stipend pool for that event. This ensures that once the event concludes and payments are finalized, Tourney Direct can immediately process payouts to staff.

You can fund staff payments using:

  1. ACH Bank Account 

  2. Credit Card

Most organizations choose ACH because it avoids credit card processing fees and allows for higher funding limits.

Option 1: ACH Bank Account 

How it works

Operators can securely connect a bank account through the Account section of the portal. Once connected, Tourney Direct can debit the account to fund staff payments.

Process

  1. Connect your bank account in the TD Pay section of the Account portion of the portal.

  2. Authorize Tourney Direct to debit the account for staff payroll and applicable platform service fees.

  3. After the event concludes and final stipends are calculated, the total amount will be debited from the connected bank account plus any service fees.

  4. Staff payments are then immediately sent to officials through their connected payout accounts upon receipt of the funds.

Timing

Typical timeline:

Step Timing
Event concludes Sunday
Payroll finalized Sunday evening
ACH debit initiated Sunday/Monday
Officials receive payouts 1–2 business days

ACH funding allows Tourney Direct to process payments quickly while keeping costs low.

Benefits of ACH

• No credit card processing fees
• Higher funding limits
• Most reliable method for large payroll amounts

Option 2: Credit Card Funding

Credit card funding is available for operators who prefer to fund staff payments using a card rather than a bank account.

Processing fee

Credit card funding incurs a 3% processing fee for standard processing times. Expedited processing times may be available for an additional fee.  Please review the options below.

Timing

Credit card payments are processed instantly, but funds take approximately 2 business days to fully settle through the banking system.

This timing is standard across all credit card processors and is required for security, fraud prevention, and bank clearing.

Because of this, payments made by credit card will be available for distribution to staff roughly 48 hours after the charge.

Standard Payment Timing

Once an event concludes and final payments are calculated:

  1. Tourney Direct processes staff payments immediately.

  2. Staff receive payouts based on their payout method.

Typical payout timing:

Payment Type Timing
Standard bank
payout (ACH)		 1–2 business days
  Standard credit card
  payout		   2 business days

Need Faster Staff Payments?

For events that require faster payment turnaround, we offer an expedited payout option for eligible accounts.

Funds can be made available immediately after payment, allowing staff to be paid without waiting for standard settlement timelines. Expedited payouts are subject to eligibility and limited to $9,999 per payout, up to 10 payouts per day, with an additional 2% fee per payout.

Alternatively, event operators may want to consider a prefunding modal. Because payroll totals may change during the weekend, Tourney Direct recommends using a prefunding model when credit cards are used.

How it works

Before the event:

  1. Tourney Direct will issue an invoice for the projected stipend amount plus a buffer (typically 10%).

  2. A 3% processing fee is applied to the invoice if using a credit card.

  3. The payment account on file is automatically charged when the invoice is issued.

This ensures funds are secured before the event begins so officials can be paid promptly.

Example 

Item Amount
Projected stipends $10,000
Buffer (10%) $1,000
Subtotal $11,000
Credit card fee (3%)
(If applicable)		 $330
Total charged $11,330

Post-Event Reconciliation

After the event concludes:

  1. Final stipends and service fees are calculated automatically by our platform.

  2. The invoiced amount is reconciled with the actual total.

If the original invoice exceeds the final amount:

• The difference is applied as a credit toward the next event's funding invoice or refunded.

This approach allows operators who run events regularly to maintain a smooth funding cycle.

Receipts and Reporting

Each funding charge generates a receipt that is sent to the operator.

All payroll totals and payment details can also be viewed in the Reporting tab within the Tourney Direct portal, allowing you to match receipts with the underlying stipend payments.

Choosing the Right Funding Method

Feature ACH Credit Card
Additional Processing fees None 3% for standard settlement times
Funding limit No practical limit No practical limit
Standard Timeline   1 - 2 business days   2 business days
Expedited Timeline   Not available

  • Expedited payouts are subject to eligibility and limited to $9,999 per payout, up to 10 payouts per day

  • With an additional 2% fee per payout
Best for Large events and regular payroll Smaller events or occasional use

For most operators, ACH is the preferred method because it minimizes costs and supports larger payroll amounts.

Need Help?

If you have questions about connecting your bank account or funding staff payments, please contact the Tourney Direct support team.

We’re happy to help ensure your staff payments run smoothly each weekend.