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How Soon Will My Payment Post?

Understanding the Stipend Payment Process and Timeframes

How Stipend Payments Are Processed

1. When Payments Are Sent

  • Event organizers release funds to TD Pay.

  • You’ll receive an email and text notification once we’ve initiated your payment.

  • Within a few hours of that notification, log in to the Tourney Direct portal and navigate to Payments → View Account to track every step of your payout.

2. Stripe Processing Time

  • We initiate payments immediately upon receiving organizer funds.

  • Stripe clears payouts in 1–2 business days.

  • Weekends and federal holidays do not count toward processing days.

3. Bank Posting Time

  • After Stripe hands off your payout, it’s “in flight” to your bank or other financial institution.

  • Different banks post funds on different schedules—typically 1–5 business days from the date Stripe marks the payment “paid.”

4. Tracking & Troubleshooting

  • In your portal, locate your Payout Trace ID (sometimes called a “reference number”).

  • Sharing this ID with your bank (e.g., Chase, Bank of America, etc.) can help them locate and release your funds faster.

  • If your bank doesn’t recognize the Trace ID yet, it usually means the payout is still “in transit”—give it another business day before following up.

If you have questions about a specific payout, please reach out to support or contact your bank with your Trace ID.