Cancellation Policies for TD Services

CANCELLATION POLICIES

For TD Staff:

• Monthly Fee:
  • You may cancel at any time with a 60-day notice. During this period, you will retain access to the portal and your data to address any pending questions.
• Annual Fee:
  • Annual subscriptions with a discounted rate cannot be canceled mid-term. However, you may choose not to renew at the end of the 12-month period.

For TD Jobs:

• Monthly Renewal:
  • You may cancel your subscription at any time. Cancelling ensures your monthly fee will not renew at the end of the current billing cycle.

For TD Managed (Legacy Service):

Please note: This service is no longer available for new customers.

• Event Cancellations:
  • If a TD Managed customer cancels an event, the following cancellation fees will apply per event:
    • 30 days or fewer before the event date: 100% of the total service cost
    • 45 days before the event date: 75% of the total service cost
    • 90 days before the event date: 50% of the total service cost
    • 180 days before the event date: 25% of the total service cost
    • More than 180 days before the event date: No fee (0% of the total service cost)

For any questions regarding these policies, please reach out to our support team.