Understanding the Stipend Payment Process and Timeframes
How Stipend Payments Are Processed
1. When Payments Are Sent
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Event organizers release funds to TD Pay.
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You’ll receive an email and text notification once we’ve initiated your payment.
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Within a few hours of that notification, log in to the Tourney Direct portal and navigate to Payments → View Account to track every step of your payout.
2. Stripe Processing Time
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We initiate payments immediately upon receiving organizer funds.
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Stripe clears payouts in 1–2 business days.
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Weekends and federal holidays do not count toward processing days.
3. Bank Posting Time
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After Stripe hands off your payout, it’s “in flight” to your bank or other financial institution.
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Different banks post funds on different schedules—typically 1–5 business days from the date Stripe marks the payment “paid.”
4. Tracking & Troubleshooting
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In your portal, locate your Payout Trace ID (sometimes called a “reference number”).
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Sharing this ID with your bank (e.g., Chase, Bank of America, etc.) can help them locate and release your funds faster.
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If your bank doesn’t recognize the Trace ID yet, it usually means the payout is still “in transit”—give it another business day before following up.
If you have questions about a specific payout, please reach out to support or contact your bank with your Trace ID.