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I missed checking in at the event. What are my next steps?

You can check-in on event day using the personal check-in link sent to you by Teddy via text, the QR code if provided by the event operator, or contact Tourney Direct within 7 days post-event to verify attendance and ensure your stipend payment is processed.

Important Reminder: You can check-in to an event at any time on the scheduled day of your confirmed attendance.

There are three ways to check-in:

  1. Tap the personal check-in link sent to you via text by Teddy.
  2. Text Teddy that you are there (ex. Check-in) 
  3. Scan the QR code if utilized by the event operator.

As a helpful reminder, Tourney Direct's Teddy sends text reminders to use the check-in link throughout the event date to any coach, staff member, trainer, or official who hasn’t yet checked in.

If you still forget to check in, you have up to 7 days after the event’s conclusion to contact Tourney Direct. Once we verify that you were confirmed for a stipend and were present at the event, our support team will remotely check you in to initiate the stipend payment process.

If you're ever unsure whether your scan was successful or want to double-check, simply log into the Tourney Direct stipend portal and navigate to the "Stipend" dashboard. The status column will update from "confirmed" to "checked-in" once your scan is processed, and later to "paid" when your stipend is sent. It’s an easy way to ensure everything is on track!